:root{--primary-color: #0A7FBA;--primary-gradient: linear-gradient(135deg, #0A7FBA 0%, #0A7FBA 100%);--border-radius: 16px;--shadow-sm: 0 2px 8px rgba(0, 0, 0, .08);--shadow-md: 0 4px 16px rgba(0, 0, 0, .12);--shadow-lg: 0 8px 32px rgba(0, 0, 0, .16);--shadow-xl: 0 12px 48px rgba(0, 0, 0, .2)}.chatbot-widget{position:fixed;z-index:10000;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.chatbot-widget.bottom-right{bottom:24px;right:24px}.chatbot-widget.bottom-left{bottom:24px;left:24px}.chat-toggle{width:64px;height:64px;border-radius:50%;background:var(--primary-gradient);border:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:var(--shadow-lg);transition:all .3s cubic-bezier(.4,0,.2,1);position:relative;overflow:visible;-webkit-tap-highlight-color:transparent;touch-action:manipulation;-webkit-user-select:none;user-select:none}.chat-toggle:before{content:"";position:absolute;top:50%;left:50%;width:0;height:0;border-radius:50%;background:#fff3;transform:translate(-50%,-50%);transition:width .6s,height .6s}.chat-toggle:hover:before{width:100%;height:100%}.chat-toggle:hover{transform:translateY(-2px) scale(1.05);box-shadow:var(--shadow-xl)}.chat-toggle:active{transform:translateY(0) scale(.98)}.unread-badge{position:absolute;top:-2px;right:-2px;min-width:24px;height:24px;padding:0 6px;background:#f44;color:#fff;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;box-shadow:0 2px 8px #ff444480;border:2px solid white;animation:badgePulse 2s ease-in-out infinite;z-index:1}@keyframes badgePulse{0%,to{transform:scale(1)}50%{transform:scale(1.1)}}.chat-window{position:fixed;bottom:24px;right:24px;width:420px;max-width:calc(100vw - 48px);height:640px;max-height:calc(100vh - 48px);background:#fff;border-radius:var(--border-radius);box-shadow:var(--shadow-xl);display:none;flex-direction:column;overflow:hidden;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:1px solid rgba(255,255,255,.18)}.chat-window.open{display:flex;animation:slideIn .4s cubic-bezier(.4,0,.2,1)}@keyframes slideIn{0%{opacity:0;transform:translateY(24px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.chat-header{background:var(--primary-gradient);color:#fff;padding:20px 24px;display:flex;justify-content:space-between;align-items:center;box-shadow:0 2px 12px #00000014}.chat-header h3{margin:0;font-size:18px;font-weight:600;letter-spacing:-.02em;color:#fff}.chat-header-actions{display:flex;gap:8px;align-items:center}.chat-new,.chat-close{background:#ffffff26;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:1px solid rgba(255,255,255,.2);color:#fff;width:36px;height:36px;border-radius:10px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s cubic-bezier(.4,0,.2,1);-webkit-tap-highlight-color:transparent;touch-action:manipulation;-webkit-user-select:none;user-select:none}.chat-new:hover,.chat-close:hover{background:#ffffff40;transform:translateY(-1px)}.chat-new:active,.chat-close:active{transform:translateY(0) scale(.95)}.chat-messages{flex:1;overflow-y:auto;padding:24px;background:linear-gradient(180deg,#f8f9fc,#fff);display:flex;flex-direction:column;gap:16px;-webkit-overflow-scrolling:touch;overscroll-behavior:contain}.message{display:flex}.typing-indicator{display:inline-flex;align-items:center;gap:4px;padding:8px 0}.typing-indicator span{width:8px;height:8px;border-radius:50%;background:#94a3b8;animation:typingDot 1.4s infinite}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes typingDot{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-8px)}}.message.user{justify-content:flex-end}.message.assistant{justify-content:flex-start}.message-content{max-width:85%;padding:14px 18px;border-radius:18px;word-wrap:break-word;line-height:1.6;font-size:14px;position:relative}.message.user .message-content{background:var(--primary-gradient);color:#fff;border-bottom-right-radius:6px;box-shadow:var(--shadow-sm)}.message.assistant .message-content{background:#fff;color:#1a202c;border-bottom-left-radius:6px;box-shadow:var(--shadow-sm);border:1px solid #e2e8f0}.message-content h1,.message-content h2,.message-content h3,.message-content h4,.message-content h5,.message-content h6{margin:12px 0 8px;font-weight:600;line-height:1.3}.message-content h1{font-size:24px}.message-content h2{font-size:20px}.message-content h3{font-size:18px}.message-content h4{font-size:16px}.message-content h5{font-size:14px}.message-content h6{font-size:13px}.message-content p{margin:0 0 8px}.message-content p:last-child{margin-bottom:0}.message-content pre{background:#282c34;color:#abb2bf;padding:12px;border-radius:6px;overflow-x:auto;margin:8px 0}.message-content code{font-family:Monaco,Courier New,monospace;font-size:13px}.message-content :not(pre)>code{background:#0000000d;padding:2px 6px;border-radius:3px;font-size:85%}.message.user .message-content :not(pre)>code{background:#fff3}.message-content ul,.message-content ol{margin:8px 0;padding-left:24px}.message-content li{margin:4px 0}.message-content ul{list-style-type:disc}.message-content ol{list-style-type:decimal}.message-content .task-list-item{display:flex;align-items:flex-start;margin:4px 0}.message-content .task-list-item input[type=checkbox]{margin-right:8px;margin-top:4px;cursor:default}.message-content blockquote{border-left:3px solid var(--primary-color);margin:8px 0;padding:8px 12px;background:#00000008;border-radius:0 4px 4px 0}.message.user .message-content blockquote{background:#ffffff1a;border-left-color:#ffffff80}.message-content table{border-collapse:collapse;width:100%;margin:8px 0;font-size:13px}.message-content th,.message-content td{border:1px solid #ddd;padding:8px;text-align:left}.message-content th{background:#0000000d;font-weight:600}.message.user .message-content th{background:#ffffff1a}.message.user .message-content th,.message.user .message-content td{border-color:#fff3}.message-content hr{border:none;border-top:1px solid #ddd;margin:12px 0}.message.user .message-content hr{border-top-color:#ffffff4d}.message-content img{max-width:100%;height:auto;border-radius:4px;margin:8px 0}.message-content strong{font-weight:600}.message-content em{font-style:italic}.message-content del{text-decoration:line-through;opacity:.7}.message-content mark{background:#fff3cd;padding:2px 4px;border-radius:2px}.message.user .message-content mark{background:#fff3cd4d}.message-content a{color:var(--primary-color);text-decoration:underline;transition:opacity .2s}.message-content a:hover{opacity:.8}.message.user .message-content a{color:#ffffffe6;text-decoration:underline}.chat-input-container{padding:20px 24px;background:#fff;border-top:1px solid #e2e8f0;display:flex;gap:12px;align-items:flex-end;box-shadow:0 -2px 12px #0000000a}.chat-input{flex:1;padding:12px 18px;border:2px solid #e2e8f0;border-radius:16px;font-size:14px;font-family:inherit;outline:none;resize:none;height:48px;max-height:120px;line-height:1.4;transition:all .2s cubic-bezier(.4,0,.2,1);background:#f8f9fc;color:#1a202c;box-sizing:border-box;overflow-y:hidden;overflow-x:hidden}.chat-input::placeholder{color:#a0aec0}.chat-input:focus{border-color:var(--primary-color);background:#fff;box-shadow:0 0 0 4px #667eea1a}.chat-send{width:48px;height:48px;border-radius:14px;background:var(--primary-gradient);border:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s cubic-bezier(.4,0,.2,1);flex-shrink:0;box-shadow:var(--shadow-sm);-webkit-tap-highlight-color:transparent;touch-action:manipulation;-webkit-user-select:none;user-select:none}.chat-send:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.chat-send:active{transform:translateY(0) scale(.96)}.chat-send:disabled{background:#cbd5e0;cursor:not-allowed;transform:none;box-shadow:none}@media (max-width: 768px){.chat-window{width:100vw;height:100vh;height:100dvh;max-height:100vh;bottom:0;right:0;left:0;top:0;border-radius:0;border:none;max-width:none}.chat-toggle{bottom:calc(20px + env(safe-area-inset-bottom));right:calc(20px + env(safe-area-inset-right));width:56px;height:56px}.chatbot-widget.bottom-left .chat-toggle{right:auto;left:calc(20px + env(safe-area-inset-left))}.chatbot-widget.bottom-right .chat-toggle{right:calc(20px + env(safe-area-inset-right))}.chatbot-widget.bottom-left .chat-window,.chatbot-widget.bottom-right .chat-window{left:0;right:0}.chat-header{padding:calc(16px + env(safe-area-inset-top)) 20px 16px 20px}.chat-header h3{font-size:17px}.chat-new,.chat-close{width:40px;height:40px;border-radius:12px}.chat-messages{padding:16px 12px;gap:12px}.message-content{max-width:90%;padding:12px 16px;font-size:15px;line-height:1.5}.message-content pre{font-size:12px;padding:10px;overflow-x:auto;max-width:100%;-webkit-overflow-scrolling:touch}.message-content code{font-size:12px}.message-content table{display:block;overflow-x:auto;white-space:nowrap;-webkit-overflow-scrolling:touch;font-size:12px}.message-content th,.message-content td{padding:6px 8px}.chat-input-container{padding:12px 16px calc(12px + env(safe-area-inset-bottom)) 16px}.chat-input{padding:12px 16px;font-size:16px;border-radius:14px}.chat-send{width:44px;height:44px;border-radius:12px}.message-content h1{font-size:20px}.message-content h2{font-size:18px}.message-content h3{font-size:16px}.message-content h4{font-size:15px}.message-content h5{font-size:14px}.message-content h6{font-size:13px}.message-content ul,.message-content ol{padding-left:20px}.chat-toggle:hover{transform:none}.chat-new:hover,.chat-close:hover{transform:none;background:#ffffff26}.chat-send:hover{transform:none}}@media (max-width: 374px){.message-content{font-size:14px;padding:10px 14px}.chat-header h3{font-size:16px}.chat-new,.chat-close{width:36px;height:36px}.chat-send{width:40px;height:40px}}@media (max-width: 768px) and (orientation: landscape){.chat-header{padding:12px 20px}.chat-messages{padding:12px}.chat-input-container{padding:10px 16px calc(10px + env(safe-area-inset-bottom)) 16px}}@media (min-width: 769px) and (max-width: 1024px){.chat-window{width:480px;height:680px}.message-content{font-size:15px}}.chat-messages::-webkit-scrollbar{width:8px}.chat-messages::-webkit-scrollbar-track{background:transparent;margin:8px 0}.chat-messages::-webkit-scrollbar-thumb{background:linear-gradient(180deg,#cbd5e0,#a0aec0);border-radius:10px;border:2px solid transparent;background-clip:padding-box}.chat-messages::-webkit-scrollbar-thumb:hover{background:linear-gradient(180deg,#a0aec0,#718096);background-clip:padding-box}.redirect-loading{display:flex;align-items:center;gap:10px;margin-top:12px;padding:12px 16px;background:#0a7fba0d;border-radius:8px;border-left:3px solid var(--primary-color)}.redirect-spinner{width:16px;height:16px;border:2px solid rgba(10,127,186,.2);border-top-color:var(--primary-color);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}